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TECH SUPPORT AGENT
YOUR LOCAL IT SOLUTIONS PROVIDER

MULTI-TECH GOES MULTI-TASK

ABOUT US

MULTIZER: Integrating Excellence in IT Support, Empowering Your Business Success

In the digital era, seamless IT operations are pivotal to business success.

At MULTIZER, we deliver extensive IT support solutions that empower your workforce and safeguard your operations.

From front-end user support to back-end infrastructure management, our services encompass every aspect of your IT needs

As a leading IT Integrator, we serve a diverse clientele, encompassing small and medium-sized enterprises without dedicated IT departments to individual users in need of tech support.

Our role as an IT Integrator extends beyond typical support; we specialize in creating and maintaining comprehensive corporate IT infrastructures and providing hands-on employee support.

 

Our approach ensures hassle-free computer usage for our clients and includes specialized application training. This holistic integration of services makes us an indispensable partner in managing and optimizing your IT environment.

SERVICES

Customizable Service Selection: Tailored Packages and Flexible Engagement Options for Every Client

  • Cloud-based VoIP phone system that offers a wide range of features and benefits for businesses of all sizes.Cloud-based VoIP offers a wide range of features that can help businesses of all sizes improve their communication and collaboration Cloud-based VoIP offers a number of competitive advantages over other business VoIP providers. These advantages include:

    Affordability: Cloud-based VoIP is one of the most affordable business VoIP providers on the market.
    Flexibility: Cloud-based VoIP can be customized to meet the specific needs of any business.
    Features: Cloud-based VoIP offers a wide range of features that can help businesses improve their communication and productivity.
    Integration: Cloud-based VoIP integrates seamlessly with other App

    Cloud-based VoIP phone system

  • We provide desktop support services to small businesses and individuals. Our services cover a wide range of issues, from general computing support to help with specific applications. We are a great option for small businesses that cannot afford to hire an in-house IT staff, or for individuals who need help with a temporary problem

    General troubleshooting: We can help you with any computer problems you may be experiencing, such as slow performance, software crashes, or hardware failures.


    Application support: We can provide help with using specific applications, such as Microsoft Office, Adobe Creative Suite, or specialized software for your business.
    Network support: We can help you set up and maintain your network, including your Internet connection, printers, and other devices.
    Security support: We can help you protect your computer from viruses, malware, and other security threats.

    Our benefits include

    Cost-effectiveness: Our services are affordable and can save you money on IT costs.
    Expertise: Our team of experienced technicians has the skills and knowledge to help you with any computer problem.
    Flexibility: We offer a variety of support options to meet your needs, including 24/7 support, remote support, and on-site support.
    If you are a small business or individual who needs help with your computer, we encourage you to contact us for a free consultation. We will work with you to develop a support plan that meets your needs and budget.

    Desktop Support for Small Businesses and Individuals

  • We provide IT maintenance services to small businesses and offices. Our services help to prevent system outages, data loss, and other IT-related disasters

    Regular system checks and maintenance: We will regularly check your systems for any potential problems and perform maintenance as needed. This helps to keep your systems running smoothly and prevent outages.
    Backup and disaster recovery: We will create backups of your data and systems so that you can recover quickly in the event of a disaster.
    Benefits of IT maintenance services:

    Increased uptime: Our services help to keep your systems running smoothly, which can lead to increased productivity and profits.
    Reduced risk of data loss: Our backup and disaster recovery services help to protect your data from loss or corruption.
    Peace of mind: Knowing that your IT systems are being properly maintained can give you peace of mind.
    Our services can be customized to meet your specific needs. We will work with you to develop a plan that is right for your business.

    Contact us today to learn more about our IT maintenance services. We will be happy to answer any questions that you may have.

    IT Maintenance Services

  • We provide infrastructure setup services for businesses of all sizes. Our services include the installation, configuration, and maintenance of LAN cables, networks, electrical facilities, and hardware needed for computing. We work with businesses to design and implement an infrastructure that is tailored to their needs, budget, and efficiency goals.

    LAN cable installation: We can install LAN cables for both wired and wireless networks.
    Network installation: We can install networks for both local and wide area networks.
    Electrical installation: We can install electrical facilities for both data centers and office buildings.
    Hardware installation: Experienced in installing diverse hardware, we offer robot system installation services for facilities and restaurants. Contact us for robotic solutions.


    Our benefits include

    Expertise: Our team of experienced engineers has the skills and knowledge to design and implement a successful infrastructure.
    Flexibility: We offer a variety of services to meet your needs, including custom design, installation, and maintenance.
    Guarantee: We guarantee our work to be of the highest quality.
    If you are a business that needs to upgrade or build a new infrastructure, we encourage you to contact us for a free consultation. We will work with you to develop a plan that meets your needs and budget.

    Infrastructure Setup Services

  1. Unlimited calling: Make and receive calls from anywhere in the world, without worrying about long-distance charges.

  2. Receive and make calls from anywhere in the world

  3. Advanced call routing: Route calls to the right person or department based on their availability or department.

  4. Call recording: Record calls for training or quality assurance purposes.

  5. Voicemail transcription: Have voicemails transcribed into text so you can read them at your convenience.

  6. Conference calling: Host conferences with up to 25 participants.

  7. Integration with other App Service

FEATURE

Text messages can be received on both your desktop and smartphone from customers

ONE MORE THING!

  • SYNC WITH DESKTOP

You can answer calls on your desktop

  • SYNC WITH SMARTPHONE

You can answer calls on your smartphone

  • DESK PHONE

Of course, all of these devices are linked to desk phones.

MOREFEATURECLOUD BASEVoIP

Cost-effectiveness ratio

100%

Unlimited Calls within the U.S.

 85%

Cut International Call Costs

In addition, there are no additional usage fees for the establishment of the telephone guidance system. It is included in the monthly fee, but a small initial setup service fee may be incurred. For example, the cost of recording the voice of a guide message, group setting, etc.

WHY MULTIZER

Our goal is to integrate seamlessly into our clients' teams, supporting their IT environments and fostering shared growth

  • We offer both online and onsite services, ensuring comprehensive coverage and flexibility.

  • A steadfast policy that ensures accountability and client-focused solutions.

  • We absorb any unforeseen cost increases in service delivery, guaranteeing no additional burden to our clients. This includes covering unexpected expenses like specialist hires for challenging security issues, even if it means spending ten times what the client pays.

  • Our $5 million liability insurance policy is a testament to our commitment to fully compensate for any damages resulting from our errors.

Our Industry Partners

COLLABORATION